It was a pleasure working with Nilay when we were looking for a place to rent in Ottawa. She is a very professional yet sensitive and caring agent. She was always available to answer all our questions and concerns. She is very knowledgeable, detail oriented and values her clients very much, and does not hesitate to spend extra time. She is very trust worthy and I would not hesitate one second in recommending Nilay to anyone who is looking for a great real estate agent.